Privacy policy

Last Updated: July 13, 2026

Best Bike Corp ("Best Bike Corp," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase products, request repairs, communicate with us, or otherwise use our services.

By accessing or using our website and services, you agree to this Privacy Policy.

Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

Name
Email address
Phone number
Billing address
Shipping address

Order Information

Products purchased
Order history
Repair history
Warranty information
Payment confirmations

Payment Information

Payments are securely processed through third-party payment providers. Best Bike Corp does not store your complete credit card information.

Device Information

We may automatically collect:

IP address
Browser type
Device type
Operating system
Website usage
Cookies and similar technologies

How We Use Your Information

We use your information to:

Process orders
Schedule repairs
Provide warranty support
Communicate regarding your purchases
Send repair updates
Respond to customer service inquiries
Improve our website
Detect fraud
Comply with legal obligations
Improve customer experience

SMS Communications

If you choose to receive text messages from Best Bike Corp, you agree to receive customer care SMS messages including:

Repair status updates
Appointment reminders
Order updates
Pickup notifications
Warranty communications
Customer support messages

Message frequency may vary.

Message and data rates may apply.

Reply STOP at any time to opt out.

Reply HELP for assistance.

You may also contact us at:

Phone:
(657) 201-3850

Email:
contact@bestbikecorp.com

SMS Consent

SMS consent is collected only after you voluntarily provide your phone number and consent to receive text messages.

Consent may be obtained:

In person
Over the phone
Through online forms
During repair intake
During purchases

Providing consent to receive SMS messages is not a condition of making a purchase.

SMS Data Sharing

Best Bike Corp values your privacy.

Mobile opt-in data, SMS consent, and phone numbers collected for SMS communications will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

SMS consent is not shared with third parties or affiliates.

We may use trusted service providers solely for the purpose of delivering SMS messages and providing customer communications on our behalf. These providers are contractually required to protect your information.

How We Share Information

We may share information with:

Shopify
Payment processors
Shipping carriers
Warranty providers
Technology service providers
SMS communication providers
Government authorities when legally required

We never sell your personal information.

Cookies & Analytics

We use cookies and similar technologies to:

Remember shopping cart contents
Improve website performance
Analyze website traffic
Personalize your shopping experience

You may disable cookies through your browser settings.

Shopify

Our online store is hosted by Shopify Inc.

Shopify provides the e-commerce platform that allows us to sell products and services.

Information submitted through our website may be processed by Shopify in accordance with Shopify's Privacy Policy.

https://www.shopify.com/legal/privacy

Payment Processing

Payments may be processed through providers such as:

Shopify Payments
Shop Pay
Affirm
PayPal
Credit card processors

These providers maintain their own privacy policies.

California Privacy Rights

California residents may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

Right to Know
Right to Delete
Right to Correct
Right to Access
Right to Opt-Out of certain data sharing

To exercise these rights, contact us using the information below.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain personal information only as long as reasonably necessary to:

Complete transactions
Provide warranty services
Maintain repair records
Comply with legal requirements
Resolve disputes
Enforce agreements

Children's Privacy

Our services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy periodically.

The revised version will be posted on this page with the updated effective date.

Continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Best Bike Corp

1300 N Kraemer Blvd
Anaheim, CA 92806